Managing reservations and all communication with potential customers coming from any sales channel is one of the most basic and time-consuming functions of a hotel.
Reservations management and subsequent customer service are vital for the smooth flow of reservation process and for making a good first impression on potential visitors, that will win their trust.
If you want to free yourself from this demanding and time-consuming process of running a hotel, by outsourcing it to professionals, then you need a team of reservation management experts to handle it.
Our team, having significant experience in Reservation Management, after handling this service for numerous Boutique Hotels, as well as top mid-range hotels in Greece, can become the outsourcing reservation management partner you need.
The reservation management service our company has designed covers all pre-check-in and post-check-out telephone and online communication between your hotel and the guest, in terms of their interest around making a reservation.
More specifically, we provide the following: