Upselling isn’t about pushing products—it’s about offering value. When done right, it enhances the guest experience and increases hotel revenue at the same time.

Smart ways to upsell:

  • Offer room upgrades at a discounted rate in pre-arrival emails.
  • Promote add-ons like airport transfers, breakfast, or spa treatments.
  • Train staff to make personalized recommendations during check-in.
  • Use booking engine prompts to show optional extras during the reservation process.

Keep it optional, not pushy. Guests appreciate choice, not sales pressure.

Final Thoughts:


Upselling works best when it enhances the stay. Focus on relevance and timing, and both your guests and your bottom line will benefit. At Afixis Hospitality, we specialize in helping hotels maximize revenue through advanced revenue management strategies. Contact us today to learn how we can optimize your pricing, boost occupancy, and drive long-term profitability for your hotel.