Handling communication with guests until their arrival can be a daunting task, especially during high-demand periods. An influx of inquiries via phone calls, emails or OTA and Tour Operator messages require a timely and professional response.
We take this workload off your shoulders! Plus, we handle all communication with guests in an engaging manner and increase their overall satisfaction before they even check in.
Moreover, according to our communication with guests we assist you with room allocation and the overall management of your reservations plan.
At the same time, we strive to take advantage of any upselling opportunity that will maximize your overall revenue.
This leaves you all the time and energy you need to focus on strategic decision-making or to give your best at overwhelming the guests who are already in your property.